Where will I be treated?

Your massage or reflexology therapy will be in a comfortable, calm treatment room with soft lighting. You will then be treated on the most appropriate specialist equipment for the holistic therapy you have booked.

All our treatments including those for our skin clinic, are carried out at our Essex treatment rooms. The only exception to this is if you are referred from your cosmetic surgeon, in which case, you will have the option to attend our specialist post op after care location in Mayfair, just off Berkley Square, London.

Is there a consultation process?

Yes. We’ll email you confirmation of your booking and within that email will be a link. That link will take you through to a Google form that you’ll need to complete and submit before your session. We always ask that you give us enough time to inspect this before your session, bearing in mind that we are often working before your treatment so the day before is ideal.
When you arrive, we’ll chat through this to fully understand what you would like to get out of your treatment. We will then decide together on a treatment plan.

What do I do during my treatment?

Make yourself comfortable. If your therapist wants you to adjust your position, she or he will either move you or will ask you to move as required. Otherwise, change your position anytime to make yourself more comfortable.

Many people close their eyes and relax completely during a session; others prefer to talk. It’s up to you. It is your treatment, whatever feels natural to you is the best way to relax. Ask questions at any time.

Why would I not be able to have a massage or reflexology treatment?

There are a few illnesses which mean some holistic therapies would not be the best choice for you. In this instance, we wouldn’t be able to treat you with this particular therapy, but there are plenty of other treatments that may be more suitable and we can help and advise you in making the best choice. If you have any doubt, consult your doctor.

Why would I not be able to have treatment in your skin clinic?

There are a couple of articles that we have pulled together so you have full information on our skin clinic and who it is suitable for.

Skin clinic notes

Are there steps into the property?

There is one step and tight doorways. Please check before booking via a phone call to 07941 668456 during which we can discuss whether it’s possible for us to meet particular access needs.

If you are attending Mayfair post surgery then we do have a flight of steps that you will need to make your way up.

I would like to purchase this as a gift - can I buy vouchers?

Yes, of course. We know that our customers love to be pampered, and what better way to treat your loved one than to give them this as a gift for their special occasion. What’s more is that we have a great immediate system, as soon as you purchase the card, it is emailed over straight away, or you can set a date in the future so you can be sure that you’ll never miss a birthday or other special occasion again.

Book gift vouchers here>>

How can I pay?

Following COVID, we prefer for our clients to make online bookings and payment in advance by credit or debit card.

Here is the link to book massage online.

And here is where you can book and pay for your reflexology online.

We do still accept cash on the day following your first appointment. All initial appointments must be paid for in full at the time of booking. If you would prefer to pay by bank transfer then please do text us on 07757 946023 and we’ll be happy to provide the details. Do please ensure that you have time for your payment to clear before your appointment.

Can I claim back on my health insurance if I have a massage or reflexology at your therapy centre?

Most insurance companies are happy to work with us. The system usually means that you come for your session and pay for it. After this we will email you over a receipt which details our qualifications along with a reference code for our unique certificate which your health insurance company will cross reference with their database.

If you would like to check in advance of coming, ask your insurance company if they cover ITEC (International Therapy Examination Council) for massage and MAR reflexologists (member of Association of Reflexologists) for reflexology. Both are highly accredited licences so most health insurances will cover both massage and reflexology with these certificates.

Where can I find info about skin rejuvenation?

Check out our blogs for a more full breakdown of what you can expect from the different skin treatments. We’ve listed two below for a starter. https://essentialfeeling.co.uk/2021/06/23/radiofrequency-aftercare-notes-and-qa-for-patients/

The difference between bipolar radiofrequency, tripolar and multipolar radio frequency?

Are you a member of http://www.mlduk.org.uk/?

http://www.mlduk.org.uk/ are an organisation that train manual lymphatic drainage therapists. When a therapist qualifies with them to give treatment to a client, they add you to their online directory. If you look at their website, you will probably notice that they limit the people who do their training to a few.

And so, to be listed on http://www.mlduk.org.uk/ actually only means that you have completed your training with one of their academies, not that you are any more or less qualified than the people registered in their directory.

As we didn’t do our training with http://www.mlduk.org.uk/ they won’t list us on their site. But, this doesn’t account for the excellent training we completed, and our experience.

The same training background

Our practitioners treatment protocol is based on the same standards. http://www.mlduk.org.uk/courses-vodder-method/ states that these are the highest standards, and we agree. Our training is through the VodderCasley-Smith, Földi and LTA Fill & Flush schools accredited teachers.

So whilst we have completed a course to the standard and of the same research background plus amazing specialised massage advanced qualifications, because we don’t have their specific form of certification, issued by them, then they won’t accept us on their membership. We’ve gone through such rigid assessment to be the physical aftercare arm for several London cosmetic surgeons, they automatically send their patients to us for post op care. And yet, because we completed training by a different, leading approved training provider, they won’t add us to their practitioner directory list.

Here’s a quick fire download on what manual lymphatic drainage is:

It’s a gentle rhythmic pumping of the fluid in your body which stimulates lymph vessels flow to help drain waste substances out of your system (lymphatic nodes) and reduce lymphoedema. Surgery or other conditions, such as cancer, can cause this swelling, but the techniques are the same and just adapted to and individuals condition when we see you.

Benefits of MLD

Benefits of MLD apply to both chronic and acute conditions.

The removal of this lymph waste leads to many benefits, you can read about this in several articles we have published. Typically, you’re looking at faster healing, the ability to remain more mobile and as we’re removing toxins that would otherwise hang around this is also a simple way to avoid infection.

In addition, if you have undergone a cosmetic procedure including vaser liposuction, this will add to the overall smooth effect of your skin tone and we also have great results with our clients needing to wear their compression garments for longer if they have booked in and are undertaking regular visits.

You will always receive treatment across your whole body as if we just do one area the excess will simply hold place in another part of your body. And that doesn’t satisfy anyone’s need to vital relief.

How to book with us

To book an appointment for your MLD therapy, contact our practice in Mayfair or Romford, Essex by text or call us on 07757 946023 or book online. We have appointments available throughout the week day and weekend so will find a time that works for you. Treatments can be booked as a course or single session for you to try. And you will always have to complete and return an online consultation form before your session. We’ll discuss this with you when we see you, but in the interim if you have questions, please don’t hesitate to contact us when we will chat through your options openly.

Finding us is easy, we will send our address along with full directions for your guidance when you book along with some answers to common aftercare questions.

Working with Harley Street & Knightsbridge Cosmetic Surgeons

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Matthew Hassell
Matthew Hassell
13:38 27 Oct 21
Superb sports massage and service. Would highly recommend to everyone. My mum gets massages done regularly here and... they’re always well priced and definitely do the job!read more
Maria Martinez
Maria Martinez
18:03 26 Oct 21
Been visiting Essential Feeling for a few years now. Charlton helped to rehab my shoulder post rotater cuff surgery but... in general I have deep tissue massages. I always leave feeling light and brand new. Highly recommended.read more
Daniel Berkoh-Gyamfi
Daniel Berkoh-Gyamfi
09:14 26 Oct 21
I cancelled my appointment due to illness and I was expecting to receive a refund almost four weeks ago and no refund... issued. Don't waste time calling they don't answer their phone. I understand their services are good. However, very poor customer service...read more
Ellis Evans
Ellis Evans
18:35 28 Aug 21
I came to see Karen after booking in for a double massage for myself and my partner (he's had massages before, I... haven't) and am amazed at how much of difference one session has made already. Karen and Charlton made us feel comfortable immediately and were both so friendly and warm. They were professional throughout and dealt with both our needs separately. We're both keen to visit again.Both obviously very skilled at what they do.Highly recommended.read more
Adebimpe Bodunrin
Adebimpe Bodunrin
17:27 16 Jul 21
Following my liposuction and tummy tuck surgery, I had lymphatic drainage and deep tissue massages at Essential... Feelings. Charlie was very professional, made me feel relaxed and knowledgeable about what I need to help with healing after surgery. He was very helpful, flexible and a good communicator. I would recommend them for anyone requiring post surgery massages and will go back for other types of massages. Thank you Charlie and team.read more
Dana Caushi
Dana Caushi
19:09 12 Jul 21
I've had a few reflexology sessions with Karen so far this year, and a few sessions in my previous pregnancy. Also a... few massages. Both Karen and Charlton are very friendly and professional. Karen is very knowledgeable and give lots of helpful advice. The place is very cozy/clean and in current situation they are able to meet Covid restrictions. Even my husband went to get a massage. Highly recommended.read more
Emma Hancock
Emma Hancock
08:29 07 Jul 21
I have always wanted to try reflexology but usually opted for massage instead. However, now I've experienced two... reflexology sessions with Karen, I think I'm a convert! Both sessions have left me feeling calm, restored and well rested. I also had to change the time of my first session and Karen reponded really quickly and was happy to adjust it. I'm really happy with the service and am definitely going to be a new regular customer.read more
Manpreet Kaur
Manpreet Kaur
15:23 14 Jun 21
I’ve always been skeptical of massages and whether I’m receiving one that’s beneficial for my body as well as worth the... money. I have to say I wish I could give more than 5 stars because Essential Feeling is hands down one of the best massage treatments I have received as well as worth the money. Being currently pregnant too, I was worried that I would be in more pain after the massage however Charlton ensured that my deep tissue massage was tailored to my needs as well as helped with any stiffness and back pain I was experiencing. Karen was also super helpful during my reflexology massage, ensuring that I was relaxed and bought a lot of the swelling in my feet down. My mother also had a deep tissue massage from Charlton who again tailored it to her needs as she has a bad lower back as well as a lovely reflexology massage from Karen. Me and my mum felt that both massage therapists are very professional and solely cater to the needs of the client. They are both also very knowledgeable in the massages they deliver as well as any issues a person has individually with their body. Absolutely wonderful service and wonderful massages! Will definitely be making a return!read more
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